Privacy Policy
1. Introduction
Welcome to our App (hereinafter referred to as "this App"). We deeply value the importance of user privacy and the security of personal information. This Privacy Policy aims to clearly inform you about how we collect, use, store, and protect your personal information, as well as the rights you hold and how to exercise them.
This Policy is formulated in accordance with relevant laws and regulations, including the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA). By using this App, you acknowledge that you have read, understood, and agreed to all provisions of this Policy; if you do not agree, please refrain from using this App.
2. Definitions and Scope of Application
Personal Information: Refers to various information recorded electronically or by other means that can identify a specific natural person individually or in combination with other information, or reflect the activities of a specific natural person, including but not limited to name, contact information, location information, device information, and browsing history.
Sensitive Personal Information: Refers to personal information that may endanger personal or property safety, damage personal reputation, physical or mental health, or lead to discriminatory treatment if leaked, illegally provided, or abused, including biometric information, health information, precise location information, and payment account information.
Scope of Application: This Policy applies to all users of this App and related services, including registered and unregistered users; it does not apply to services provided by third parties through this App (such as third-party SDKs, linked websites/applications), whose privacy policies are independently formulated by the third parties.
3. Collection and Use of Data
3.1 Types of Information Collected
Information Voluntarily Provided by Users:
Registration Information: Basic information submitted when registering an account, such as name, phone number, email address, and profile picture;
Function-Related Information: Information provided when using payment functions (e.g., bank card number, payment account details) and content uploaded when using social functions (e.g., photos, videos);
Feedback Information: Complaints, suggestions, or other communication content submitted through customer service, questionnaires, or other channels.
Automatically Collected Information:
Device Information: Such as device model, operating system version, device ID, IP address, and browser type;
Usage Behavior Information: Such as App browsing history, function usage frequency, click paths, and stay duration;
Location Information: If you enable location permissions, we may collect your approximate or precise location (only for providing corresponding services, such as navigation or nearby recommendations);
Technical Data: Anonymous data collected through tracking technologies such as Cookies, log files, and web beacons (used to optimize service experience; you can disable non-essential Cookies in device settings).
3.2 Purposes of Collection and Use
We strictly adhere to the principles of "clear purpose" and "minimum necessity" and only collect and use your information for the following legitimate purposes:
Providing basic services: Such as account login, function operation, transaction settlement, and customer service response;
Optimizing user experience: Analyzing usage behavior data to improve App performance, fix vulnerabilities, and optimize interface design;
Personalized services: Providing customized content recommendations and advertising pushes based on your preferences (you can disable this in settings);
Security assurance: Identifying and preventing security risks such as fraud and malicious attacks to protect users' legitimate rights and interests;
Compliance requirements: Responding to legal obligations such as court subpoenas and judicial investigations, or protecting public interests.
3.3 Consent Mechanism
Upon the first launch of this App, we will clearly inform you of the scope and purpose of information collection through a pop-up window; your click on "Agree" constitutes authorization;
For sensitive personal information (such as precise location and biometric data), we will separately request explicit consent through a pop-up window. You can independently choose to authorize or refuse, and refusal will not affect the use of basic functions;
You can withdraw or modify authorization permissions at any time through "Settings - Privacy Center" in the App.
4. Data Sharing, Transfer, and Disclosure
4.1 Data Sharing
In principle, we will not share your personal information with third parties unless the following circumstances apply:
Obtaining your explicit written consent;
Sharing with affiliated companies: Only for providing collaborative services (such as account interoperability and customer service linkage), and affiliated companies will comply with the protection requirements of this Privacy Policy;
Sharing with third-party service providers: Such as map service providers (sharing location information to provide navigation), payment institutions (sharing transaction information to complete settlements), and security testing institutions (sharing necessary data to prevent risks). We will conduct compliance assessments on third parties and require them to adopt equivalent security protection measures;
De-identified sharing: Sharing anonymized data from which personal identifiers have been removed with advertising and analytics service providers, which cannot be restored to identifiable personal information.
4.2 Data Transfer
Your personal information may only be transferred under the following special circumstances:
Obtaining your explicit consent;
In the event of asset transfer due to company merger, acquisition, bankruptcy liquidation, etc., we will notify you 30 days in advance, and the transferee shall continue to fulfill data protection obligations.
4.3 Data Disclosure
Your personal information will only be disclosed under the following legal circumstances:
Responding to mandatory requirements of laws and administrative regulations (such as judicial investigations and government supervision);
Protecting users' life and property safety, public interests, or the legitimate rights and interests of others;
Disclosing to the non-breaching party for rights protection if you have committed serious breaches of contract.
5. Data Storage and Security
5.1 Storage Period and Location
Storage Period: We will only store your personal information for the reasonable period necessary to achieve the collection purpose. After the termination of services or expiration of the storage period, the data will be automatically deleted or anonymized (unless otherwise specified by law);
Storage Location: Data of users in the Chinese mainland will be stored on servers located in the Chinese mainland; if cross-border storage is involved (e.g., for EU users), we will comply with GDPR cross-border data transfer rules to ensure data security.
5.2 Security Protection Measures
Technical Measures: Adopting technical means such as data encryption (transmission encryption, storage encryption), access control, firewalls, and intrusion detection to prevent data leakage and tampering;
Management Measures: Establishing a hierarchical permission management system, restricting employees' access to data, and conducting regular data protection training;
Emergency Response: Formulating a data breach emergency plan. In the event of a security incident, we will notify affected users within 72 hours, take remedial measures, and report to regulatory authorities.
6. User Rights
You are entitled to the following rights related to personal information in accordance with the law, which can be exercised through "Settings - Privacy Center" or by contacting customer service:
Right to Know: The right to inquire about the specific circumstances of the collection, use, storage, and sharing of your personal information;
Right to Access and Correction: The right to obtain a copy of your personal information or request correction of inaccurate or incomplete information;
Right to Erasure (Right to be Forgotten): The right to request the deletion of your personal information (e.g., account cancellation, when the data is no longer necessary). We will complete the processing within 15 working days (unless otherwise specified by law);
Right to Withdraw Consent: The right to withdraw authorization at any time. After withdrawal, no new data will be collected, but this will not affect the legal processing of data based on prior consent;
Right to Object: The right to object to automated decision-making (such as personalized recommendations), which can be disabled through settings without restricting basic services;
Right to Complain: If you believe that data processing activities infringe on your rights and interests, you can complain through the channels reserved in this Policy, and we will respond and handle it within 10 working days.
7. Updates to the Privacy Policy
We may revise this Policy in accordance with legal and regulatory updates or business adjustments. After revision, we will notify you through App pop-ups, announcements, emails, or other means;
If the updated content involves significant changes to your rights and interests (such as expanding the scope of data collection or changing sharing rules), we will separately prompt you to confirm consent through a pop-up window. The original Policy will remain in effect until you confirm;
You can view historical versions in "About - Privacy Policy" in the App. The updated Policy will take effect from the date of notification.
8. Contact Information
If you have any questions, complaints, or need to exercise relevant rights regarding this Privacy Policy, you can contact us through the following channels:
Contact Email: [Privacy-Specific Email Address]
Contact Phone: [Privacy Consultation Phone Number]
Contact Address: [Company Registered Address]
Online Customer Service: "My - Customer Service Center" in the App
9. Additional Terms
This Policy shall be governed by the laws of the People's Republic of China (for users outside China, additional clauses on applicable laws of the corresponding region, such as GDPR and CCPA, shall be added);
Disputes arising from this Policy shall first be resolved through negotiation; if negotiation fails, they shall be submitted to [Arbitration Institution] for arbitration or brought to a people's court with jurisdiction;
Matters not covered by this Policy shall be handled in accordance with relevant laws and regulations.
1. Introduction
Welcome to our App (hereinafter referred to as "this App"). We deeply value the importance of user privacy and the security of personal information. This Privacy Policy aims to clearly inform you about how we collect, use, store, and protect your personal information, as well as the rights you hold and how to exercise them.
This Policy is formulated in accordance with relevant laws and regulations, including the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA). By using this App, you acknowledge that you have read, understood, and agreed to all provisions of this Policy; if you do not agree, please refrain from using this App.
2. Definitions and Scope of Application
Personal Information: Refers to various information recorded electronically or by other means that can identify a specific natural person individually or in combination with other information, or reflect the activities of a specific natural person, including but not limited to name, contact information, location information, device information, and browsing history.
Sensitive Personal Information: Refers to personal information that may endanger personal or property safety, damage personal reputation, physical or mental health, or lead to discriminatory treatment if leaked, illegally provided, or abused, including biometric information, health information, precise location information, and payment account information.
Scope of Application: This Policy applies to all users of this App and related services, including registered and unregistered users; it does not apply to services provided by third parties through this App (such as third-party SDKs, linked websites/applications), whose privacy policies are independently formulated by the third parties.
3. Collection and Use of Data
3.1 Types of Information Collected
Information Voluntarily Provided by Users:
Registration Information: Basic information submitted when registering an account, such as name, phone number, email address, and profile picture;
Function-Related Information: Information provided when using payment functions (e.g., bank card number, payment account details) and content uploaded when using social functions (e.g., photos, videos);
Feedback Information: Complaints, suggestions, or other communication content submitted through customer service, questionnaires, or other channels.
Automatically Collected Information:
Device Information: Such as device model, operating system version, device ID, IP address, and browser type;
Usage Behavior Information: Such as App browsing history, function usage frequency, click paths, and stay duration;
Location Information: If you enable location permissions, we may collect your approximate or precise location (only for providing corresponding services, such as navigation or nearby recommendations);
Technical Data: Anonymous data collected through tracking technologies such as Cookies, log files, and web beacons (used to optimize service experience; you can disable non-essential Cookies in device settings).
3.2 Purposes of Collection and Use
We strictly adhere to the principles of "clear purpose" and "minimum necessity" and only collect and use your information for the following legitimate purposes:
Providing basic services: Such as account login, function operation, transaction settlement, and customer service response;
Optimizing user experience: Analyzing usage behavior data to improve App performance, fix vulnerabilities, and optimize interface design;
Personalized services: Providing customized content recommendations and advertising pushes based on your preferences (you can disable this in settings);
Security assurance: Identifying and preventing security risks such as fraud and malicious attacks to protect users' legitimate rights and interests;
Compliance requirements: Responding to legal obligations such as court subpoenas and judicial investigations, or protecting public interests.
3.3 Consent Mechanism
Upon the first launch of this App, we will clearly inform you of the scope and purpose of information collection through a pop-up window; your click on "Agree" constitutes authorization;
For sensitive personal information (such as precise location and biometric data), we will separately request explicit consent through a pop-up window. You can independently choose to authorize or refuse, and refusal will not affect the use of basic functions;
You can withdraw or modify authorization permissions at any time through "Settings - Privacy Center" in the App.
4. Data Sharing, Transfer, and Disclosure
4.1 Data Sharing
In principle, we will not share your personal information with third parties unless the following circumstances apply:
Obtaining your explicit written consent;
Sharing with affiliated companies: Only for providing collaborative services (such as account interoperability and customer service linkage), and affiliated companies will comply with the protection requirements of this Privacy Policy;
Sharing with third-party service providers: Such as map service providers (sharing location information to provide navigation), payment institutions (sharing transaction information to complete settlements), and security testing institutions (sharing necessary data to prevent risks). We will conduct compliance assessments on third parties and require them to adopt equivalent security protection measures;
De-identified sharing: Sharing anonymized data from which personal identifiers have been removed with advertising and analytics service providers, which cannot be restored to identifiable personal information.
4.2 Data Transfer
Your personal information may only be transferred under the following special circumstances:
Obtaining your explicit consent;
In the event of asset transfer due to company merger, acquisition, bankruptcy liquidation, etc., we will notify you 30 days in advance, and the transferee shall continue to fulfill data protection obligations.
4.3 Data Disclosure
Your personal information will only be disclosed under the following legal circumstances:
Responding to mandatory requirements of laws and administrative regulations (such as judicial investigations and government supervision);
Protecting users' life and property safety, public interests, or the legitimate rights and interests of others;
Disclosing to the non-breaching party for rights protection if you have committed serious breaches of contract.
5. Data Storage and Security
5.1 Storage Period and Location
Storage Period: We will only store your personal information for the reasonable period necessary to achieve the collection purpose. After the termination of services or expiration of the storage period, the data will be automatically deleted or anonymized (unless otherwise specified by law);
Storage Location: Data of users in the Chinese mainland will be stored on servers located in the Chinese mainland; if cross-border storage is involved (e.g., for EU users), we will comply with GDPR cross-border data transfer rules to ensure data security.
5.2 Security Protection Measures
Technical Measures: Adopting technical means such as data encryption (transmission encryption, storage encryption), access control, firewalls, and intrusion detection to prevent data leakage and tampering;
Management Measures: Establishing a hierarchical permission management system, restricting employees' access to data, and conducting regular data protection training;
Emergency Response: Formulating a data breach emergency plan. In the event of a security incident, we will notify affected users within 72 hours, take remedial measures, and report to regulatory authorities.
6. User Rights
You are entitled to the following rights related to personal information in accordance with the law, which can be exercised through "Settings - Privacy Center" or by contacting customer service:
Right to Know: The right to inquire about the specific circumstances of the collection, use, storage, and sharing of your personal information;
Right to Access and Correction: The right to obtain a copy of your personal information or request correction of inaccurate or incomplete information;
Right to Erasure (Right to be Forgotten): The right to request the deletion of your personal information (e.g., account cancellation, when the data is no longer necessary). We will complete the processing within 15 working days (unless otherwise specified by law);
Right to Withdraw Consent: The right to withdraw authorization at any time. After withdrawal, no new data will be collected, but this will not affect the legal processing of data based on prior consent;
Right to Object: The right to object to automated decision-making (such as personalized recommendations), which can be disabled through settings without restricting basic services;
Right to Complain: If you believe that data processing activities infringe on your rights and interests, you can complain through the channels reserved in this Policy, and we will respond and handle it within 10 working days.
7. Updates to the Privacy Policy
We may revise this Policy in accordance with legal and regulatory updates or business adjustments. After revision, we will notify you through App pop-ups, announcements, emails, or other means;
If the updated content involves significant changes to your rights and interests (such as expanding the scope of data collection or changing sharing rules), we will separately prompt you to confirm consent through a pop-up window. The original Policy will remain in effect until you confirm;
You can view historical versions in "About - Privacy Policy" in the App. The updated Policy will take effect from the date of notification.
8. Contact Information
If you have any questions, complaints, or need to exercise relevant rights regarding this Privacy Policy, you can contact us through the following channels:
Contact Email: [Privacy-Specific Email Address]
Contact Phone: [Privacy Consultation Phone Number]
Contact Address: [Company Registered Address]
Online Customer Service: "My - Customer Service Center" in the App
9. Additional Terms
This Policy shall be governed by the laws of the People's Republic of China (for users outside China, additional clauses on applicable laws of the corresponding region, such as GDPR and CCPA, shall be added);
Disputes arising from this Policy shall first be resolved through negotiation; if negotiation fails, they shall be submitted to [Arbitration Institution] for arbitration or brought to a people's court with jurisdiction;
Matters not covered by this Policy shall be handled in accordance with relevant laws and regulations.